1. Introduction

Infolytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name and email address
Phone number (for SMS notifications)
Billing and payment information
Account credentials

Usage Information

Device and browser information
IP address and location data
Pages visited and features used
Time and date of access

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Send trade alerts and notifications via SMS and email
Process payments and manage subscriptions
Communicate with you about your account
Improve and personalize your experience
Analyze usage patterns and optimize our platform
Comply with legal obligations

4. SMS and Text Messaging

By providing your phone number and opting in to receive SMS messages, you consent to receive text messages from Infolytics. This includes:

Trade alerts and market notifications
Account updates and security alerts
Service announcements and reminders

Message Frequency: Message frequency varies based on market activity and your preferences.

Opt-Out: You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

Rates: Message and data rates may apply. Check with your carrier for details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform:

Twilio: For SMS messaging and notifications
Payment Processors: For secure payment processing
Analytics Providers: For usage analysis and improvements
Cloud Hosting: For secure data storage

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and receive a copy of your data
Correct inaccurate or incomplete information
Request deletion of your personal data
Opt out of marketing communications
Withdraw consent for data processing

To exercise these rights, please contact us at admin@infolytics.io

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: admin@infolytics.io